At PCS STUDIO DIGITAL (“Picsells Studio”, “we”, “our”, or “us”), we respect your right to privacy and provide users with the ability to request the deletion of their personal data collected through our website or services. This page outlines how you can request deletion and how we handle those requests.
1. What Data Can Be Deleted
You may request the deletion of any personal data that we have collected about you, including but not limited to:
- Name and contact information (email address, phone number)
- Communication history (emails, form submissions)
- Project-related information provided during service inquiries or onboarding
- Any other identifiable data collected during your use of our website or services
Please note that certain data may be retained for legal, security, or business continuity reasons (e.g., invoicing records, legal compliance).
2. How to Request Data Deletion
To request the deletion of your data, please contact us using one of the following methods:
By Email:
Send a request to [email protected] with the subject line: “Data Deletion Request”.
Please include the following:
- Your full name
- The email address associated with your data
- A brief description of the request
By Phone:
You may also contact us by phone to initiate a request:
📞 Morocco: +212 674-789897 / +212 660-701971
📞 France: +33 774 459 872
3. Verification Process
To protect your privacy and ensure that we only delete data from verified users:
- We may request additional information to confirm your identity
- We will only process deletion requests related to data we can verify as belonging to you
4. Timeframe for Deletion
Once we verify your identity and receive your request:
- We will process your request within 30 days
- You will receive confirmation once your data has been deleted
If there is a delay due to the complexity of your request, we will notify you of the reason and expected timeframe.
5. Questions or Concerns
If you have questions about this process or your privacy rights, feel free to contact us at:
📧 Email: [email protected]
📞 Phone (Morocco): +212 674-789897